Predictive Intelligence is all about observing the behaviour of your consumer, profile their preferences, personalize the offering & delivering experiences unique to each of them. For example, Let’s say you have been preferring the same brand of wine whenever you are travelling with a specific airline. The next time you travel with them, What if they offer the same brand of wine without asking you? What would be your experience? Thrilled is it?
As the success for every business comes from customer satisfaction, Predictive Intelligence with its intelligent algorithms play an important part in amplifying the experience part of the product or service by anticipating the intention of the customer & offering something unique based on what has been observed. Best of all, Predictive Intelligence is proven to drive key business results.